Welcome to Church Surgery
Update from Church surgery 28/4/2020 - we will update you via this website and via facebook as the Covid-19 situation changes.
We have started new ways of consulting which fit with the social isolation or distancing that we are all now doing.
We have a new intercom system on our front door now for patients who have a pre-booked and URGENT appointment arranged on the phone.
Our staff are at work and we have the ability for some GPs to work from home on laptops - you may see number witheld or private number when they call you.
Medical queries - We are open for phone calls as usual. We have started using an electronic system for patients to contact us with non urgent concerns (see e-consult link above) and we can now also make Video calls if needed.
Prescription requests/queries are now being taken on the phone or via email or through letterbox in our front door. We will send prescriptions directly to a chemist of your choice.
Administrative queries are also now being taken via e-mail eg for letters, sick note requests, insurance forms etc. Please click on the e-consult tab above. Or you can use the email address as follows BUT please don't click on the link to it as it doesn't work. You will need to type the address in manually for now. Enquiries.W92014@wales.nhs.uk
Sick notes please specify reason and dates work finished and when you hope to restart. You can e-mail this information to us as above. We may phone you to clarify.
Palliative care patients - will continue to receive care from doctors and nurses in the community.
Looking after the vulnerable/at risk groups: We are contacting high risk patients with poorly controlled COPD, Asthma or diabetes and heart problems to maximise their treatments. Social distancing is now recommended for everyone and especially recommended for high risk individuals (>70yo, those with poorly controlled significant medical problems - essentially anyone who is entitled to and NHS flu vaccine and pregnant women.) Communities will need to try and support each other as much as possible as the government recommends limiting movement outside of the house.
Official information for those struggling with practical issues can be found on www.ceredigion.gov.uk/resident/coronavirus-covid-19/list-of-resources-in-ceredigion or unofficially on facebook ceredigion coronoavirus support.
Our team of receptionists, administrative staff, Health care assistants, prescribing technicians, nurses and doctors are here to help however we can at this difficult time.
(Site updated 28/04/2020)