Welcome to Church Surgery
Update from Church surgery 19/3/2020 - we will update you via this website every few days as the Covid-19 situation changes. We are trying new ways of doing things to provide all medical care we can enable at this difficult time. Things may get more difficult over the next 4-6 weeks before they start to get easier and we are assured plans are being made locally. Thank you for those of you who have already cancelled appointments and are so understanding of what we are trying to achieve.
WE ALL NEED TO REDUCE SOCIAL CONTACT NOW to reduce the pressure on Bronglais hospital over the coming weeks.
Covid 19 virus is very very contagious. We have closed our doors to try to reduce spread in our community. We have a new intercom system on our front door now for patients who have a pre-booked and URGENT appointment arranged on the phone.
Most of our staff are at work and we have the ability for some GPs to work from home on laptops - you may see number witheld or private number when they call you.
Medical queries - We are open for phone calls as usual but have to triage (decide which ones are urgent.) If we are overwhelmed on any particular day, please bear with us and try to keep calls to essential issues only. We plan to use an electronic system and/or Video calls soon for medical queries.
Prescription requests/queries are now being taken on the phone or via email or through letterbox in front door. We will send prescriptions directly to a chemist of your choice.
Administrative queries are also now being taken via e-mail eg for letters, sick note requests, insurance forms etc. The correct email address is as follows BUT please don't click on the link to it as it doesn't work. You will need to type the address in manually for now. Enquiries.W92014@wales.nhs.uk This system may change over the coming weeks. Apologies if you've emailed a different address yesterday it won't have worked.
Sick notes please specify reason and dates work finished and when you hope to restart. You can e-mail this information to us as above. We may phone you to clarify.
Palliative care patients - will continue to receive care from doctors and nurses in the community.
Looking after the vulnerable/at risk groups: We are contacting high risk patients with poorly controlled COPD, Asthma or diabetes and heart problems to maximise their treatments. Social distancing is now recommended for everyone, including large and small gatherings and especially recommended for high risk individuals (>70yo, those with poorly controlled significant medical problems - essentially anyone who is entitled to and NHS flu vaccine and pregnant women.) Communities will need to try and support each other as much as possible as the government recommends limiting movement outside of the house.
Official information for those struggling with practical issues can be found on www.ceredigion.gov.uk/resident/coronavirus-covid-19/list-of-resources-in-ceredigion or unofficially on facebook ceredigion coronoavirus support.
Our team of receptionists, administrative staff, Health care assistants, Prescribing technicians, nurses and doctors are here to help however we can at this difficult time.
(Site updated 01/04/2020)